Terms and Conditions of Service

Last updated: October 25, 2025

1. The Service

Boti provides an AI-powered messaging platform to automate sales conversations across channels such as WhatsApp, Instagram, and web chat.

2. Accounts and Eligibility

You must provide accurate information, be authorized to act on behalf of your business, and keep credentials secure.

3. Relationship with Third-Party Channels

Use of Meta/WhatsApp and other platforms is subject to their policies. You are responsible for compliance and maintaining valid access.

4. Responsible Messaging and Opt-in

Messages require valid customer opt-in. You must respect opt-out requests and applicable anti-spam regulations.

5. Plans, Pricing, and Payments

Plans, pricing, and billing cycles are described on our site or your agreement. Taxes and fees may apply.

6. Integrations and Availability

We strive for availability but cannot guarantee uninterrupted service due to maintenance or third-party dependencies.

7. Content and Data

You retain ownership of your content. You grant us a limited license to process it solely to provide the service.

8. Privacy and Security

Our processing is governed by our Privacy Policy. We apply reasonable technical and organizational safeguards.

9. Acceptable Use

You may not use the service for unlawful, abusive, or deceptive practices. We may suspend accounts for violations.

10. Intellectual Property

All platform IP belongs to Boti or its licensors. You receive a limited, non-transferable license to use the service.

11. Warranties and Disclaimers

The service is provided “as is” without warranties of any kind, to the maximum extent permitted by law.

12. Limitation of Liability

We are not liable for indirect or consequential damages. Our aggregate liability is limited to the amount paid in the previous 12 months.

13. Indemnity

You agree to indemnify and hold Boti harmless from claims arising from your use of the service or violation of these terms.

14. Suspension and Termination

We may suspend or terminate access for violations, legal requirements, or non-payment. You may cancel per your plan terms.

15. Prohibited Products and Services

Activities restricted by platform policies or law are prohibited (e.g., illegal goods, financial scams, or regulated items without authorization).

16. Changes to the Service or Terms

We may update features or these terms. Material changes will be communicated through the website or account notice.

17. Governing Law and Jurisdiction

These terms are governed by the laws of Paraguay, and disputes will be resolved in the courts of Asunción unless otherwise agreed.

18. Contact

If you have questions, contact us at [email protected].